Privacy Policy
Last Updated: 8/15/2026
At Krunk Hockey, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Our core philosophy regarding your privacy is simple: we do not sell, rent, or share your personal data with anyone unless it is absolutely necessary to provide our services to you.
1. Information We Collect
When you make a purchase or attempt to make a purchase through our store, we collect certain information directly from you to fulfill your order. This includes:
-
Contact Information: Your name, email address, and phone number.
-
Shipping & Billing Information: Your shipping address and billing address.
-
Order Details: Information regarding the specific products you ordered and your custom specifications.
2. Payment Processing and Credit Card Data
We do not collect, store, or retain your credit card information on our servers.
All payment transactions are handled entirely by our secure, third-party payment processor (e.g., Stripe, PayPal, Square). When you enter your payment details at checkout, that information is encrypted and sent directly to the processor.
If you choose to "save your card for future purchases," that sensitive data is securely vaulted by the payment processor in compliance with strict industry standards (PCI-DSS). We never have access to your full credit card number.
3. How We Use Your Information
We use the information we collect strictly to conduct our business and provide you with your products. Specifically, we use your data to:
-
Process and fulfill your orders (including manufacturing custom products).
-
Communicate with you regarding your order status, shipping updates, or customer service inquiries.
-
Screen our orders for potential risk or fraud.
4. Sharing Your Information
We fiercely protect your data. We do not share your personal information with third parties for marketing or advertising purposes. We only share your information with external parties when it cannot be helped in order to fulfill our obligations to you, including:
-
Shipping Carriers: We must share your name and shipping address with carriers (e.g., USPS, UPS, FedEx) to deliver your order.
-
Payment Processors: As mentioned above, necessary transaction data is securely routed to our payment processor to complete your purchase.
-
Legal Compliance: We may share information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
5. Data Retention
When you place an order through our site, we will maintain your Order Information (name, address, order history) for our records unless and until you ask us to delete this information.
6. Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Service@KrunkHockey.com.